FAQ – PetsFriendStore
🐕Welcome to Pet Paradise! Free Treats with Every Order!🐈

FAQ

Q: How can I track my order?
A: You will receive a tracking number via email once your order has been shipped. Use this number on our tracking page to see the status of your delivery.

Returns and Exchanges

Q: What is your return policy?
A: We accept returns within 30 days of purchase. Products must be in their original condition. Visit our Returns page for detailed instructions.

Payment Methods

Q: What payment methods do you accept?
A: We accept Visa, MasterCard, American Express, PayPal,Amazon Payments  and Shopify Payments. All transactions are secure and encrypted.

Product Availability

Q: What if a product is out of stock?
A: If a product is out of stock, you can sign up for email notifications on the product page to be alerted when it becomes available again.

Account Management

Q: How do I create an account?
A: Click on the 'Account' icon at the top of the page and follow the instructions to create a new account. Having an account allows you to track orders and save your preferences.

Contact Information

Q: How can I contact customer service?
A: You can reach our customer service team via email at info.petsfriendstore@gmail.com . We are available 24/7.

Product Questions

Q: How do I choose the right product for my pet?
A: Our product descriptions include detailed information to help you choose. If you need further assistance, our customer service team is here to help.

Discover the Best Pet Products for Happy and Healthy Pets at Pets Friend Store